We do things better when
we do them together

Social

A focus on people

We believe we can only build a better world if we all work together. It is this belief that guides our people-related initiatives and decisions.

Promoting diversity, which was already high on CBA’s agenda, became even more important in the year. CBA encourages people to respect differences, opposes any form of discrimination, and works to foster inclusion and a wholesome work environment.

Diversity at a glance in 2020:

  • Launched a new Diversity & Inclusion Guide and Policy
  • Reformulated communications to incorporate inclusive imagery and words
  • Implemented a Diversity Committee, composed of employees in different positions and organizational levels
  • Developed Key Performance Indicators (KPIs) for diversity
  • Created more than
    50
    vacancies for women

    employees and hired women to fill 70% of apprentice positions
  • A program in partnership with the National Industrial Training Service (SENAI) trained
    20 women
    in the Alumínio community to become metallurgical process operators

45%
increase in women
employees from 2019

5,549
direct
employees

United against the virus

In a year marked by the COVID-19 pandemic, protecting the health and safety of employees became more important than ever. Safety measures were adapted and enhanced to protect the integrity of all employees. The challenges created by the COVID-19 pandemic helped to accelerate CBA’s cultural transformation in order to keep employees engaged, motivated and safe, even when working remotely.

Because of the pandemic, many practices had
to be adapted and new ones developed:

CBA created a hotline, called É Corona? (“Is It Corona?”), that employees could use to ask questions about the disease

Employees in administrative positions and at-risk employees were assigned to work from home

Shuttle buses and restaurant were adapted to increase seat spacing and implement enhanced hygiene measures

The individual assessment process was optimized

The Company’s Christmas Event and Leadership Summit were organized in an online format, and Christmas hampers were replaced with vouchers

Recruiting and induction training were moved online

Employees were tested for COVID-19

Plenamente
program

CBA launched Plenamente in 2020, a confidential channel that employees and their spouses and children can contact 24/7 for counseling on financial, legal, psychological and other issues.

Safe
practices

In 2020 CBA continued investments and initiatives to improve working conditions in its operations and raise employee awareness about the potential risks of each task and how to mitigate them. The Company’s Occupational Health & Safety program administered training on safety tools and how to use them in day-to-day tasks.

CBA

Frequency rate

Injury severity rate

A healthier life

CBA launched an initiative that encourages employees to improve their quality of life by taking care of their health. Por Você (“For You”) is a wellness program that is open to participation by all employees and their dependents. Program activities span four categories:

  • Exercise
  • Nutrition Advice
  • Well-being
  • Prevention

Services include special discounts at gyms, nutritional advice and support, road races, sports championships and special support for people with hypertension, diabetes, obesity, or mental disorders, and for sedentary people and smokers.

Other program initiatives include preventive health campaigns, including flu vaccination, DST/AIDS awareness, cancer prevention (Pink October, Blue November), healthy nutrition, mental health and hearing health campaigns.

Supporting our communities

CBA recognizes that it can contribute to the development of the communities where it operates. The Company has not only the capacity, but a commitment to development.

CBA’s social programs are organized around three priority pillars:

* Education development
* Public management support
* Economic development

In 2020, many of these initiatives had to be adapted or postponed to target efforts to supporting communities through COVID-19.

With support from the Votorantim Institute, CBA reorganized its efforts to focus on donations of personal protective equipment (PPE) for healthcare workers, ICU equipment—such as ventilators—for hospitals, telemedicine services, crisis management consulting, and three months’ worth of food stamps for nearly 6,000 families.

When the pandemic broke out, the Votorantim Institute established a partnership with Beneficência Portuguesa, a healthcare provider in São Paulo. With its medical and technical expertise, the institution provided comprehensive support and advice to help organize a rapid response amid the uncertainties.

An effective response through COVID-19 pandemic

18
municipalities

prioritized

14,000
health professionals

benefited with PPE

800,000
residents

indirectly
benefited

R$7.3
million

invested in COVID-19 related initiatives

Innovative telemedicine initiatives were implemented in Muriaé, Alumínio and São Roque.

Sorocaba, Igarassu, Poços de Caldas, Cataguases, Niquelândia, Itapissuma and Itamaracá received equipment to help set up ICUs for regular hospitals and field hospitals.

The power of volunteering

Direct and third-party employees also engaged in volunteering, donating their time and talent to support a cause. All employees demonstrated an eagerness to help, and an example of solidarity and mutual cooperation.

1,882
employees
volunteered,

more than twice as many as the 774 in 2019

254
initiatives

62,000
people

directly or
indirectly
benefited